Reliable Dispatch (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the steps we take to ensure it remains secure. By using our website or services, you agree to the practices described in this policy.


1. Information We Collect & How We Use It

While interacting with our website or services, we may ask you to provide personal details that can be used to contact or identify you. This may include, but is not limited to:

  • Your name
  • Email address
  • Phone number
  • Business or carrier details

(collectively referred to as “Personal Information”).

Important:
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This includes text messaging originator opt-in data and consent, which will never be shared with any third party.

We use your information to:

  • Provide dispatching and support services
  • Communicate with you regarding loads, service updates, or support
  • Improve our website and customer experience
  • Maintain business records and compliance

2. Log Data

Each time you visit our website, your browser automatically sends information known as “Log Data.” This may include:

  • Your device’s IP address
  • Browser type and version
  • Pages visited on our site
  • Time and date of your visit
  • Time spent on specific pages

This information helps us monitor website performance and improve functionality.


3. Cookies

Cookies are small data files stored on your device that help us enhance your browsing experience. They may contain an anonymous unique identifier.

Further details are provided in our Cookie Policy below.


4. Security

We value the security of your Personal Information. Reliable Dispatch uses commercially accepted security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of online transmission or electronic storage is 100% secure.


5. Opt-Out

If you no longer wish to receive communications from us, you can opt out at any time by replying STOP to our text messages.


6. Changes to This Privacy Policy

This Privacy Policy is effective as of January 01, 2025.
We may update or modify this policy from time to time, and any changes will become effective immediately upon posting to this page. Continued use of our services means you accept the updated terms.


7. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:
info@reliabledispatch.com


Cookie Policy

1. Introduction

This Cookie Policy describes how Reliable Dispatch uses cookies and similar tracking technologies when you visit our website. It explains what cookies are, the types we use, and how you can control them.


2. What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They help websites:

  • Recognize your device
  • Save your preferences
  • Improve user experience

3. Types of Cookies We Use

Essential Cookies

Required for the basic operation of our site. These allow you to navigate and use key features.

Analytical/Performance Cookies

Help us understand how visitors interact with our site so we can enhance usability and performance.

Functionality Cookies

Remember your preferences (such as language or settings) to provide a more personalized experience.

Targeting/Advertising Cookies

Used to deliver content and advertisements more relevant to your interests.


4. Your Choices

By continuing to use our website, you consent to our use of cookies as described in this policy.

You can manage, block, or delete cookies through your browser settings. Please refer to your browser’s help section for detailed instructions.


5. Changes to This Cookie Policy

We may update our Cookie Policy from time to time. Any updates will be posted on this page, and continued use of our site indicates acceptance of those changes.


6. Contact Us